Frequently Asked Questions
What makes the Smart 3-in-1 Leash different from a regular leash?
Our Smart Leash combines three must-have features: a retractable tangle-free leash, a built-in LED flashlight, and a waste bag dispenser all in one sleek, space-saving design.
How long is the retractable leash?
The leash extends up to 4.5 meters (15 feet), giving your pet plenty of room to roam while keeping you in full control.
Is the flashlight rechargeable or battery-powered?
The built-in flashlight is battery-powered and uses standard replaceable batteries.
What kind of pets is this leash suitable for?
It’s ideal for dogs and leash-trained cats under 30kg.
Does it come with waste bags included?
Yes! Every leash comes with a starter roll of waste bags preloaded in the dispenser.
Can I order replacement waste bags?
Yes, our leash uses standard-sized rolls that are easy to find in pet stores or online.
Is it durable enough for everyday use?
Absolutely. The leash is built with weather-resistant, high-quality materials designed for daily walks, rain or shine.
Do you offer free shipping?
Yes — we offer free worldwide shipping on all orders!
What is your return policy?
We offer a 30-day money-back guarantee. If you’re not satisfied, contact us and we’ll make it right.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can also visit our Track Order page.